C. Jonathan Lewis

C. Jonathan Lewis is a veteran of twenty-seven years in the phone business, starting his career at New York Telephone in 1971. In addition to his duties at NY Telephone, Mr. Lewis attended the College of Aeronautics at night and acquired his General Radiotelephone Operator's License (GROL). It is granted by the Federal Communications Commission and is formerly known as a First Class FCC License. It qualifies one to operate, service, and oversee radio and television station equipment, airport and ship radars, radios, etc.

In June 1996, Mr. Lewis was assigned to the Manhattan Market Area Center (the MAC), a modernized version of the Switching Control Center.

In the Summer of 1997, NYNEX merged with Bell Atlantic. The combined company serves the northeastern seaboard of the United States from Maine south to Virginia.

During his time with the phone company, Mr. Lewis earned qualification on the following systems:

• AT&T #1ESS Electronic Switching System
• AT&T #1AESS Electronic Switching System
• AT&T/Lucent Technologies' #5ESS Electronic Switching System
• Lucent Technologies' PINNACLE ACD/MIS
  (Automatic Call Distribution/Management Information System)
• Lucent Technologies' SMDR
  (Special Message Detail Recording)
• General Radiotelephone Operators License (GROL)
  (Formerly known as a First Class FCC License)
  Granted by the Federal Communications Commission

Mr. Lewis retired from Bell Atlantic in September of 1998. He is quietly living at home with his wife of twenty-four years and three children. This has allowed time to write this book.